1. Managing Your Business Profile
When starting with ETP, setting up and managing your business profile is the first step to attracting customers.
..
Update Contact Information
- Ensure that all business information, such as name, address, phone number, email, and working hours, is always fully updated.
- This helps customers easily find and contact you quickly.
Business Description
- Add a detailed description of your business, including your mission, areas of operation, and the key values you offer to customers.
- A clear and engaging description will help you make a strong impression on potential customers.
2. Manage Products and Services
Effectively managing and showcasing your products and services is a key factor in attracting customers and boosting sales.
Add and Update Products/Services
- You can easily add new products and services to your booth. Each product or service should include a detailed description, illustrative images, and relevant information. This helps customers clearly understand what you offer and increases the likelihood of selection.
Organize Categories
- You can organize your products and services into clear categories, making it easier for customers to search and navigate.
- Properly organizing your categories will enhance the user experience and help increase conversion rates.
Regularly Update Information
- Ensure that your product and service information is always up-to-date, including pricing, promotions, and inventory. Transparency and timely updates build trust and encourage customers to return to your booth.
3. Managing Customer Interactions and Feedback
ETP creates an environment for direct connection between businesses and customers, allowing you to easily communicate, provide consultation, and build long-term relationships.
Online Interaction
- The online chat feature on ETP allows you to easily provide consultation and answer customer inquiries instantly.
- This helps enhance the customer experience and creates a positive impression of your service.
Managing Feedback and Reviews
- Monitor customer reviews and feedback on your products and services. Regularly check and respond to them professionally to maintain positive relationships and enhance your business’s reputation.
4. Managing Promotional Campaigns
Properly executing promotional and marketing campaigns helps you attract new customers and maintain the interest of existing ones.
Create Promotional Campaigns
- You can create attractive promotions and special offers on ETP to stimulate customer purchasing demand.
- Make sure to offer unique promotions that align with market demands.
Monitor Campaign Performance
- ETP provides tools to monitor the effectiveness of promotional campaigns, helping you assess engagement levels and adjust strategies accordingly. Detailed reports on views, interactions, and conversion rates serve as a basis for making informed business decisions.
5. Customize Your Booth and Interface
ETP allows you to customize your booth interface to align with your brand and business strategy.
Personalize the Interface
- You can customize the display of your products, services, and categories in your booth to stand out and capture customer attention. A professional and user-friendly interface will help strengthen your brand recognition.
Update Content and Images
- Ensure that the images and content displayed in your booth are always fresh and accurately reflect your business. High-quality visuals and engaging content will help you stand out from the competition.
6. Monitor and Analyze Business Performance
ETP provides detailed analytics tools to help you track your booth’s performance and optimize your business strategy.
Track Visits and Interactions
- You can track visits to your booth and individual products or services. This data helps you understand customer behavior and adjust the display or organization of products for greater effectiveness.
Analyze Customer Interactions
- You can assess customer engagement through channels such as online chat, product views, and information requests. This analysis helps you improve customer service and enhance the overall experience.