1. Service Registration and Usage Terms
1.1. Partner Registration
To become an ETP partner, businesses or freelance individuals must comply with the following conditions and requirements:
Legal Compliance
All partners must ensure their business operations comply with current laws and regulations. This includes terms regarding intellectual property rights, legal business operations, and consumer protection regulations.
Accurate Information
Partners must provide complete and accurate information about their business, including the business name, address, phone number, email, and other contact details. Providing false or unclear information may lead to the revocation of partner rights on the ETP platform.
1.2. Account Management and Security
Account Information Security
Partners are responsible for keeping their account login information confidential and not sharing it with any third party. ETP is not responsible for any damages resulting from unauthorized use of an account.
Update Information
Partners must ensure that all contact information and business details are regularly updated on ETP.
This helps customers easily get in touch and ensures transparency in the business process.
2. Product & Service Policy
2.1. Listing Products and Services
When listing products or services on ETP, partners must ensure that:
Legal Products
All products and services listed must comply with current legal regulations.
Including the prohibition of counterfeit products, imitations, or products that violate intellectual property rights.
Accurate Information
• Accurate and Complete Information Products and services must be described clearly, truthfully, and completely. This includes providing information on pricing, product descriptions, images, and terms of use (if applicable). Any misleading or inaccurate information may result in the suspension or termination of the partner's storefront.
2.2. Product and Service Quality
Quality Commitment
Partners must ensure that all products and services provided on ETP meet quality and safety standards for consumers. Defective, damaged, or low-quality products will be handled according to ETP's policies.
Return, Exchange, and Warranty Policy
Partners must provide a clear return, exchange, and warranty policy so customers can feel confident when shopping on ETP.
This helps maintain customer trust and build the business's credibility.
3. Advertising and Promotions Policy
3.1. Advertising Regulations
ETP allows partners to launch advertising and promotions campaigns to attract customers. However, partners must comply with the following advertising regulations:
Valid Advertising Content
All advertising content must be truthful and not misleading to customers.
Advertising must not contain illegal content or content that violates social ethics.
Promotion of Legal Products
Advertising campaigns are only permitted to promote products and services that comply with legal regulations. Products in violation will be removed from the platform, and partners may be subject to action according to ETP's policies.
3.2. Promotions and Special Offers
Promotional Information
Promotions and special offers must provide clear information, including the valid period, promotional terms and conditions, and eligible customers. Partners must adhere to the promotional commitment and not change the information once the campaign has launched.
Proper Use of Offers
Discount codes or offers must not be used for fraudulent purposes or in violation of ETP's policies. Partners are responsible for ensuring that promotional programs are implemented transparently and comply with the specified terms.
4. Shipping and Payment Policy
4.1. Shipping Regulations
Delivery Time
Partners are responsible for ensuring that delivery times comply with the commitments made to customers. Delayed or untimely delivery will affect the reputation of both the partner and the ETP platform.
Delivery Responsibilities
Partners are responsible for product quality throughout the delivery process. Any loss or damage that occurs during this period is the responsibility of the partner and must be handled in accordance with the product return policy.
4.2. Payment Process
Ensure Transparency
Partners are responsible for keeping their account login information confidential and should not share it with any third party. ETP is not liable for any damages resulting from unauthorized account usage.
Fees and Taxes
Partners are responsible for their own fees and taxes incurred from doing business on ETP. These fees will be clearly outlined in the partnership terms with ETP.
5. Privacy Policy
ETP is committed to protecting the personal information of both partners and customers on the platform.
Customer Information Security
Partners are not allowed to share or disclose customer information to third parties without the customer's consent. The use of personal information must comply with ETP's privacy regulations and applicable laws.
Data Protection Policy
All information regarding a partner's business and activities on ETP will be kept secure. We are committed to not disclosing partner information to any third party without the partner's permission.
6. Violation Handling and Partnership Termination
ETP is committed to creating a fair and safe business environment. However, in the event that a partner violates ETP's terms and policies, we reserve the right to apply corrective measures, including:
Warning or Reminder
For minor violations, ETP will issue a warning or request that the partner rectify the violation within a specified timeframe.
Suspension or Partnership Termination
• Suspension or Partnership Termination: For serious or repeated violations, ETP reserves the right to suspend the partner's activities on the platform or terminate the partnership without prior notice.