1. Manage Business Information
The Partner Space allows you to easily manage and update your business information to ensure a consistent and professional presence on the ETP platform.
Update Business Profile
Adjust information such as business name, address, phone number, email, and operating hours.
This information will be displayed on your store page, ensuring customers have all the necessary contact details when needed.
Manage Products and Services
You can add, edit, or delete the products and services your business offers. Each product and service will be clearly displayed with a detailed description, images, or videos, helping customers better understand what your business provides.
2. Track Business Performance
ETP provides powerful business analytics tools, helping you easily evaluate performance and optimize your operations. Visual data and detailed reports give you a deeper understanding of customer behavior and the effectiveness of your business strategies.
Online Chat Feature
Communicate instantly with customers when they have questions or need advice. This feature helps create convenience and increases the likelihood of converting potential customers.
Analyze Products and Services
Gain insight into which products or services are of most interest to customers so you can optimize your product catalog and boost sales.
Customer Feedback
Track feedback and reviews from customers about your products and services to improve service quality, build trust, and foster lasting relationships.
3. Manage Customer Interaction and Connection
ETP makes it easy for you to connect directly with customers through communication methods like online chat, email, or phone. This helps you improve customer care quality and increase conversion rates.
Online Chat Feature
• Online Chat Feature: Communicate instantly with customers when they have questions or need advice. This feature helps create convenience and increases the likelihood of converting potential customers.
Manage Contacts
• Manage Contacts: All customer inquiries and contacts are centrally managed, helping you handle them promptly and efficiently so you don't miss any business opportunities.
Store Interaction History
• Store Interaction History: All interactions between you and your customers are stored in the system, helping you better track and manage relationships with each client.
4. Marketing and Promotion Tools
The Partner Space on ETP also integrates promotion and marketing tools, helping you easily and effectively launch campaigns to reach customers.
Create Promotional Campaigns
You can create and manage promotions, discounts, or special offers directly from the Partner Space. These campaigns will be displayed on your storefront and reach customers directly, helping to drive sales.
Targeted Advertising
Use smart advertising features to reach the right potential customers, increase the effectiveness of your ad campaigns, and boost brand awareness.
5. Manage Reviews and Feedback
Customer feedback plays a crucial role in improving services and enhancing brand reputation. The Partner Space allows you to manage and respond to customer reviews quickly and professionally.
View and Respond to Reviews
You can easily monitor and respond to customer reviews. Timely responses help you build trust and foster positive relationships with customers.
Improve Service Quality
Analyze customer reviews to grasp the strengths and weaknesses of your services, thereby implementing measures to improve and enhance the customer experience.
6. Customize and Update Your Storefront
The Partner Space allows you to customize your storefront to your own style, ensuring consistency and alignment with your brand. This helps increase brand recognition and attract more customers.
Customize the Storefront Interface
You can adjust how products and services are displayed on the storefront to align with your brand's positioning and create a strong impression on customers.
Regular Updates
•Regular Updates: You can quickly update the latest information, images, and videos about your products and services to ensure customers always have new and accurate information.